New York City Department of Education Operations Manager – Innovation Zone in Brooklyn, New York

(Those who previously applied need not re-apply)

Position Summary: The New York City Department of Education Innovation Zone (iZone) works to foster innovation in the largest school district in the country by creating the conditions in which schools and innovation partners can prototype, prove, and share innovative tools and practices that support student centered, authentic learning aligned to rigorous, real-world competencies and higher-order thinking skills. Helping schools adopt new innovative practices involves significant learning and capacity-building among school and field support leaders and teachers.

The Operations Manager will provide critical strategic and operational support to the Senior Executive Director for the iZone and to the Innovation team members for grant-funded programs, including budget tracking and reporting and related operational support for the areas of human resources, contracts, procurement, and day-to-day office needs. Work in the areas of budget and human resources will entail confidential work related to staffing, work performance, disciplinary actions, budget reductions, employee grievances, and compensation. Performs related work.

Reports to: Senior Executive Director, iZone

Direct Reports:N/A

Key Relationships:Regular and sustained work with DIIT Finance and Administrative Operations and Innovation team leaders. Frequent work with other key members of Digital Communications Policy and Strategy.


Innovative New Practices, Knowledge Building and Professional Development

  • Manages a variety of special projects that require a high degree of research and analysis; evaluates results and presents recommendations to the Senior Executive Director to be used as a basis for policy decision-making.
  • Works with heads of office to create and manage project plans for all Innovation Zone Operations development initiatives, including financial/budget, procurement, and human resources strategic initiatives.
  • Provides insight, support for strategic projects, analyses, and initiatives, such as Innovation long-term planning and budget prioritization.
  • Work closely with Senior Executive Director and team leads to manage and execute special projects.
  • Identifies opportunities to improve efficiencies within the organization and support implementation of these improvements.
  • Works with the Senior Executive Director to develop and align policies and implementation to broader DOE efforts.

Operational Support – Budget, Procurement, Human Resources

  • Directs and oversees complex budget allocation processes and procedures, including complex payroll administration activities.
  • Oversees the process of approval of financial allocations for tax levy, indirect cost, and/or federal state or City incentive and other grants.
  • Designs and produces a variety of technical financial reports with policy recommendations for review by executive management staff.
  • Oversees the preparation and analysis of source budgetary documents and reports as well as the preparation of fiscal accountability reports and related confidential explanatory materials.
  • Oversees and responsible for supporting and tracking budgets, including reporting on spending and escalating issues for federal grants and private funding sources.
  • Coordinates reporting and compliance activities to the DIIT Finance and Admin Operations team.
  • Tracks grant spending and expected spending.
  • Liaises with the DIIT Finance and Administrative Operations team to support overall Innovation budget needs. Works closely with team leaders to track and report budget changes.
  • Leads and supports the improvement of operational processes across Innovation programs, including monitoring budget modification requests and reporting processes.
  • Provides support for operational activities, including management of all travel details for the iZone team, completing all travel documentation necessary for submission to the Administrative Operationss team, coordinating procurement requests, tracking iZone contracts, staffing requests, and performing general office support activities.
  • Manages consultant and per session timesheet entries and track the budget for these staff.
  • Supports the Senior Executive Director with human resources activities, including facilitating the completion of all personnel actions; handles special assignments related to human resources for the office in coordination with the DIIT human resources team.
  • Coordinates and supports the DIIT Admin Finance and Administrative Operations team with the development, registration, and execution of all contracts related to the iZone. Supports team leaders in monitoring and evaluating services through contract completion.
  • Provides overall day-to-day office management operations support for team employees.
  • Provides high-level advice and counsel to the Senior Executive Director, and other Senior Leads in the administration and planning of the Division’s personnel operations.
  • Responsible for the overall administration of all personnel activities for Innovation Zone including:
  • coordinating human resources activities for both civil service and pedagogical/supervisory staff, including application onboarding, fingerprinting appointments, leaves of absences, placements, promotions, transfers, reinstatements, terminations, and resignations;
  • managing health and union benefits for all personnel; and
  • providing strategic consultation and integrated personnel services to line managers, supervisors, and staff so that they can meet contractual obligations and policy requirements.
  • Formulates and establishes policies necessary to ensure the proper implementation of personnel practices and procedures.
  • Directs the design, implementation, and maintenance of personnel systems, methods and procedures, to provide efficient personnel services and to promote effective personnel management throughout a multifaceted operation.
  • Oversees all personnel administration and policy formulation, planning, and recruitment, position allocation, and applicant screening.

Qualification Requirements:


  1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, or a closely related field, and two (2) years of satisfactory full-time professional experience in budget administration, economic or financial administration, fiscal or economic research; management or methods analysis, operations research, organizational research or program evaluation; educational, personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, fiscal management, or a related area, for educational program(s) and/or institution(s), 18 months of which must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or
  2. A baccalaureate degree from an accredited college and four (4) years of satisfactory full-time professional experience as described in "1" above, including the 18 months of executive, managerial, administrative or supervisory experience described in "1" above.


  • Experience in project management with a focus on budget, personnel and staffing issues.
  • Budget operations experience, and comfort with numbers, data, decision analysis (cost modeling), and budget-related work.
  • Strong belief in the value of educators' using student achievement data to make instructional and organizational decisions.
  • Excellent interpersonal skills in working with education and non-education personnel internal and external to the DOE.
  • Advanced knowledge of Microsoft Office applications, including Excel, PowerPoint, and Word.
  • Strong oral and written communication skills.
  • Attentive to detail, extremely well-organized, able to work under pressure, and meet frequent and changing deadlines.
  • Responsive to feedback.
  • Ability to learn quickly and continuously.
  • Knowledge of purchasing and payment procedures as outlined in the Standard Operating Procedures Manual (SOPM).
  • Knowledge of DOE systems, e.g., FAMIS, Galaxy, EIS.
  • Internal candidates preferred.

Salary: $82,805+

(Internal candidates who are selected for this position and who currently hold comparable or less senior positions within the DOE will not make less than their current salary.)

Please include a resume and cover letter with your application.

Applications will be accepted until position is filled.

NOTE: The filling of all positions is subject to budget availability.


It is the policy of the Department of Education of the City of New York to provide educational and employment opportunities without regard to race, color, religion, creed, ethnicity, national origin, alienage, citizenship status, age, marital status, partnership status, disability, sexual orientation, gender (sex), military status, prior record of arrest or conviction (except as permitted by law), predisposing genetic characteristics, or status as a victim of domestic violence, sexual offenses and stalking, and to maintain an environment free of harassment on any of the above-noted grounds, including sexual harassment or retaliation. Inquiries regarding compliance with this equal opportunity policy may be directed to: Office of Equal Opportunity, 65 Court Street, Room 1102, Brooklyn, New York 11201, or visit the OEO website at

Tracking Code: 12199

Job Location: Brooklyn, New York, United States

Position Type: Full-Time/Regular

New Posting: No

Readvertisement: Yes

Recanvass: N/A

District: N/A