Sodexo Operations LLC Food Operations Manager 2 in BRONXVILLE, New York

Unit Description

Sodexo is seeking a Food Operations Manager 2 to join our Food and Nutrition team at New York Presbyterian/Lawrence Hospital , a 291 bed acute care facility located in Bronxville, NY. In this managerial role, you will direct and participate in the daily food operations, which is utilizing the "Expressly For You" meal program for-patient dining. Responsibilities will include but not limited to: oversight of tray line operations, patient meal rounds, quality improvement initiatives related to patient food-service such as tray assessments and tray accuracy, work closely with CNM on CBORD projects and maintenance, some oversight of retail operations, ensuring food safety and sanitation compliance, training and development of staff, HR functions and direct supervision of 35 union hourly associates.

Hours can vay as this role may open or close the account. This is a Monday through Friday with some nights and weekends that can vary between 8-5 or 6-4.

Reporting to the General Manager the ideal candidate will have:

  • At least 4-5 years food management experience.

  • A strong working knowledge of food safety and sanitation guidelines (ServSafe certified).

  • Experience with diet office computer systems (CBord).

  • Display excellent leadership, communication and customer service skills.

  • Prior experience in healthcare and managing a union workforce preferred.

Position Summary

Provides leadership and supervision for the on-site food service exempt and non-exempt level staff in the delivery of our contractual agreement with the client. Provides supervision for food services at account/unit to ensure client satisfaction and retention for the company. Implements business practices in order to uphold company mission, values and commitments made in the Sodexo client contractual agreement.

Key Duties

  • Establishes a safe work environment

  • Utilizes Sodexo tools and programs to develop client, customer, and staff relationships, to ensure account retention

  • Implements and fully utilizes all Sodexo tools and programs to ensure financial outcomes

  • Directs daily operations of food service to ensure employees have appropriate equipment, inventory and resources, ensures operating standards and regulatory requirements are met

  • Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and Sodexo strategic plan

  • Ensures adherence to all HR standards for Sodexo, client, and regulatory agencies

Qualifications & Requirements

Basic Education Requirement - Associate's Degree

Basic Management Experience - 2 years

Basic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

System ID 65239


Relocation No

Category Food Service

Type Full-Time