Low-T Center, LLC Entry Level District Operations Manager (Brentwood, TN) in Brentwood, Tennessee
About Us Founded in 2009, Low T Center has quickly evolved into an Industry leading medical practice model focused primarily on improving the overall health of men everywhere. Low T Center is committed to delivering concierge quality care while decreasing the cost of care through the smart application of bleeding edge technologies and continual focus on process improvement.
Position Overview and Expectation The Low T Center District Operations Manager is a key player helping Low T achieve its quality of care and efficiency goals. The successful candidate has the wonderful opportunity to serve as both an internal consultant and a line manager; gaining valuable experience in both disciplines. The District operations manager simultaneously performs three primary jobs; data analytics, process improvement, and operational supervision/intervention. The expectation is to manage the growth of the market by daily repeating three steps, first always ensure data is present, second analyze the data, and third drive change or confirm compliance. The District Operations Manager reports into the Director of Operations and has a dotted line to I/T.
Daily Operations Management
Ensure data is present (human’s forget to enter data – gaps must be closed timely)
Analyze data daily (identify exceptions)
Take action daily - Intervene – reach out to clinics. Get exceptions solved.
Weekly Continuous Improvement
Review daily exceptions by frequency and severity
Devise improvement in training, process, tools or identify performance management issues * Performance Management
Review clinic and team member performance with Centers
Assist clinics in conducting effective performance management where applicable
Monthly Continuous improvement
Broader data analytics effort, looking for exceptions impacting cost or revenue
Work with I/T and Ops teams on technology or process changes
Interviewing and hiring employees competent to achieve success within the Low T Center model.
Reviewing and resolving patient communications.
Ensures adherence to training of staff in the performance of their duties.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's degree in Industrial Engineering Degree required.
SQL programming basic/above and committed to learning more SQL and cloud reporting software tools.
Ability to organize and lead projects, meet deadlines and problem resolution.
Good interpersonal skills with exceptional verbal and written communication and presentation skills.
Must be passionate about service, disciplined to drive process and committed to learning new technologiesRequired education:
Job Type: Full-time
Job ID: 2017-1208
External Company Name: Low-T Center
External Company URL: https://lowtcenter.com/