Bealls, Inc. Operations Manager - Bealls Department Stores in Bradenton, Florida

Operations Manager

Function: To coach and develop teams to create an environment that consistently improves the customer experience through planning, directing and coordinating the operations of the store.

Interaction:

  • Reports to Store Manager.

  • Extensive interaction with customers, associates and management team.

  • Some interaction with vendors and Corporate visitors.

Essential Duties and Responsibilities:

People:

  • Coach, prepare and deliver periodic performance reviews.

  • In partnership with Store Manager, actively participate in the talent selection and on boarding process for store team.

  • Facilitate focused training on operational disciplines including expense control, housekeeping, maintenance, freight processing, fulfillment, Shoe department operations, office operations and front end & checkout.

Disciplines:

  • Partner with Store Manager and Regional Manager of Operations on the development of store specific plans to process freight from truck to sales floor.

  • Apply, identify, and share Best Practices in store.

  • Develop entrepreneurial ideas and take appropriate risks while developing Best Practices to improve efficiencies.

  • Continually teach, develop and empower in-store staff.

  • Effectively communicate team feedback to the Store Manager and Regional Manager of Operations.

  • Responsibilities include:

  • Backroom supervision

  • Receiving and processing from truck to stock racks (rolling racks, carts, etc.)

  • Backstock organization

  • RTV’s, damage processing

  • Transfers - shipping

  • Receiving Associates - supervision

  • Facilities & Systems Maintenance

  • Storewide maintenance including sales floor and fitting room cleanliness

  • In-Store Order Fulfillment

  • Payroll and Expense control management (supplies, utilities, etc.)

  • Storewide scheduling

  • Associate morale

  • Safety Program

  • Shrink Control

  • Ensure full compliance of the following:

  • All operational procedures and paperwork

  • Laws, Company policies and regulations

Process:

  • Utilize weekly sales reports to track, analyze and communicate business results and determine strategies to maximize Shoe sales.

  • Communicate Shoe merchandise opportunities, assortment needs, product performance observations and feedback to Store Manager, and Regional Manager of Operations.

  • Communicate operational opportunities and needs to Store Manager, District Manager, and Regional Manager of Operations.

  • Partner with Store Manager, District Manager and Regional Manager of Operations to manage assigned Store’s supplies and other needs/equipment.

  • Maintain current awareness and knowledge of the competition and industry.

  • Utilize data to identify opportunities and drive improvement of operations processes.

Supervisory Responsibilities:

  • Supervises Processing, Shoe, Fulfillment and Office associates on a daily basis.

  • Supervise sales floor through coaching and motivating associates to ensure quality customer experience as Team Sales Leader.

Physical Demands:

  • Must have adequate vision, speech, hearing, and physical ability to perform essential job duties.

  • Must be able to stand/walk 95% of the day to perform the essential job duties.

  • Must have full body rotation (i.e., bending, stooping, twisting, etc.)

  • Must be able to climb a 12 foot ladder.

  • Must be able to lift at least 20lbs.

Qualifications:

  • Minimum of three years of operations/retail management experience with a two year college degree or equivalent upper-level retail management experience.

  • Ability to work well with all levels of management, build partnerships and influence teams.

  • Highly organized and ability to adapt to quickly changing priorities.

  • Proven ability to plan, organize, prioritize, and manage multiple tasks efficiently.

  • Excellent written and verbal communication skills.

  • Proven ability to conduct effective Store walk-through's with leadership

  • Demonstrates entrepreneurial, strategic, and analytical skills

  • This position requires a 40 hour work week. During peak periods it may require more hours and overtime must be approved by your supervisor in advance.

  • Schedule flexibility to include evenings, weekends, and holidays to meet demands of the business.

  • Must have a valid Florida driver license.

  • Ability to travel based on business need.

Requisition ID: 2017-9259

External Company Name: Bealls, Inc.

External Company URL: https://www.beallsinc.com/