QuintilesIMS Operations Manager in Boulogne, France

QuintilesIMS is leading the development of a new business service, the foundation for which is a pan-European infrastructure to collect, aggregate and report on healthcare and pharmaceutical product use at a patient level. QuintilesIMS will be working with healthcare providers on this new RWI initiative in order to develop access to, codify, combine and subsequently structure for analysis patient-level data sources across multiple healthcare providers in several European countries.

Role Description

This pan-European initiative is gathering momentum and now requires a dedicated Country Operations Lead positioned within each market who will report to the initiative Country Lead in managing the day-to-day execution of tasks in support of the establishment of the initiative in that market.

The Country Operations Lead France will lead the execution of tasks critical to the country-specific implementation approach for France with the guidance of the Country Lead and RWES Central team. It is envisioned that each country will have a small (5-10 in 2017) dedicated team to adapt the overarching European strategy to the specifics of the market: customization to healthcare setting; adaptation to specialty care environment, centre onboarding, deployment planning, IT/EMR engagement, project and contract management.

The Country Operations Lead will lead the execution of specific projects and work streams within the program per the Project & Country Lead’s plan against time, cost and quality benchmarks. As such it is a high profile role of strategic importance.

Principal Accountabilities

As a Country Operations Lead France with QuintilesIMS RWI, you’ll be responsible for:

  • Management of the day-to-day tasks to implement the in-country program across each of the phases (e.g. country strategy, center screening, onboarding and operations), this will include

  • Management of the delivery of work to adapt the overall European strategy for the specifics of the French market, ensuring country specificities are understood and adaptations made, per the country-level project plan as directed by the initiative Country Lead

  • Tracking progress on country-specific work streams and providing updates to initiative leadership

  • Responsibility for conducting in-country program governance and complying with central governance requirements

  • Provide line management and local leadership for junior members of the in-country initiative team

  • Provide leadership and direction for the in-country functional and project teams

General Requirements

  • Planning, organising and managing resources to bring about the successful completion of specific project goals and objectives

  • Designing, structuring and delivering data quality assessments

  • Leading teams to execute high quality analysis of datasets

  • Leading quality assurance efforts for components of research datasets / solutions overseen both initially and through construction and on an ongoing basis

Qualifications, Skills and Experience

Candidates interested in joining the QuintilesIMS RWI as a Country Operations Lead France will have:

  • Native or full professional proficiency in French; full professional proficiency in English

  • BS/BA required, advanced degree preferred, ideally in a discipline relevant to the Life Sciences industry

  • Significant commercial experience in the Life Sciences arena with focus on project management, data, analytics or consulting

  • First-hand experience of the hospital sector and/or specialty care environment in-country

  • Must have strong ability to influence decision makers

  • Demonstrated experience managing complex projects or programs; relevant project management certifications such as PMP are a plus

  • Experience leading execution of complex programs that include technology implementation components is a strong plus

  • Excellent oral presentation and writing skills

  • Must be capable of leading with a sense of urgency, and be able to work both independently and within a team environment

  • Must have had exposure to fast moving and highly pressurized environments with frequent exposure to senior stakeholders. Must be calm and focused when dealing with complex or rapidly changing priorities

  • Exposure to patient-level outcomes data, implementation of technology solutions with particular emphasis on hospitals commercial organizations within healthcare, services experience with technology solutions/advisory; some familiarity with oncology would be an advantage


The incumbent will be based from the Paris office, but will have to travel regularly to hospital trusts in France.


Competitive and commensurate with the scope of the role.

QuintilesIMS at http://imshealth.com colleagues span the globe and strive to meet a singular goal: to help healthcare perform better.

Together we share a commitment to:

  • Client focus & Constant Innovation . Clients count on QuintilesIMS as a strategic partner in supporting mission-critical decision making. We work tirelessly to innovate within our organization and on our clients’ behalf—applying disruptive technologies in new ways to drive healthcare performance.

  • Continual growth. As we execute our ambitious strategy for growth, the people of QuintilesIMS have opportunities to build rich, rewarding careers. Tackle new challenges. Enhance the depth and diversity of their skills. And enjoy the rewards of their efforts through our pay-for-performance culture. When our people are growing and thriving, so are we.