Santander Bank, NA Operational Risk Manager in Boston, Massachusetts

Operational Risk Manager - 1705263



Risk is present in all of Santander’s activities and effective Risk Management is a critical component of the Bank’s success. Through application of the Bank’s Risk Framework and the continuous identification and assessment of risk, Santander seeks to ensure that all of our businesses operate inside of clearly established limits, are able to proactively quantify exposures, and take corrective action when required. As a member of the Risk Management division, you’ll be part of a diverse team of talented professionals who interact with senior risk team personnel, business managers and other Bank disciplines in order to understand business operations and dynamics, and analyze, monitor, and manage related risks.


  • Plan and facilitate operational risk scenario analysis workshops across all business lines of the Bank and related entities. Workshop participants are typically mid- to senior level management.

  • Create the annual scenario analysis plan in accordance with the firm’s requirements policy and ensure its completion

  • Assist in implementation of requirements for the use of scenario analysis results and business environment & internal control factors for capital modeling purposes

  • Contribute to oversight of SBNA ORM Framework in support of the first line of defense, with high focus on ability to aggregate, analyze and action risk data appropriately

  • Drive culture of OR awareness and deliver business-tailored training and as needed across relevant constituent groups, and be accountable for the development of training materials

  • Drive loss data management tools development and data automation to effectively capture, aggregate, report and monitor losses across the Bank

  • Assist as needed in preparation of operational loss forecasts for regulatory stress tests such CCAR and DFAST, including design and facilitation of new scenarios and workshops

  • Provide training on operational risk management and self-assessment tools/techniques to various levels within the bank

  • Provide Operational Risk Management consultation to business units on risk and control self- assessments, key risk indicators, and other operational risk topics

  • Maintain contacts with other institutions to keep abreast of their Operational Risk programs. Manage relationships with scenario stakeholders, including Business Unit Risk Managers, Third Party Managers, System Owners, Risk & Control Officers, second line of defense risk areas, Legal and Compliance

  • Contribute to satisfactory results in audit reviews and regulatory examinations

  • Ensure that responses are provided in timely and complete manner, and that there is effective and timely oversight of the execution of the remediation

  • Assist preparation for meeting with our internal auditors and regulators to keep Scenario analysis and related program requirements aligned with their expectations



  • Bachelor Degree in Business Management preferred or equivalent experience.

  • Master’s Degree level preferable

  • Minimum of 8 years of proven experience in Banking industry, financial and regulatory requirements, product offerings and key operational processes

  • At least three years of experience in an operational risk position in a financial institution

  • At least one year direct experience in CCAR/DFAST scenario analysis workshop facilitation

  • Knowledge of operational risk-related regulatory guidance, including risk and control self-assessment, internal loss data and scenario analysis

  • Knowledge of risk governance framework, risk management systems and applicable guidance

  • Strong understanding of industry standard operational risk concepts and frameworks

  • Solid understanding of the banking industry, financial and regulatory requirements, product offerings and key operational processes

  • Strong communication skills both in writing and verbal

  • Proficiency with general MS applications, data, technology GRC tool, particularly database/SQL/JAVA and SAP

  • Ability to execute in a dynamic environment with senior and executive management

  • Strong work management, organization and planning skills, based on an understanding of relevant processes and business needs. Able to perform duties with low supervision.

  • Integrity, combined with high personal and professional standards and ethics

Job : Risk Management Strategy
Primary Location : Massachusetts-Boston
Schedule : Full-time
Job Posting : Jun 22, 2017, 1:24:52 PM