Guardian Security Services, Inc. Client Service Representative-$12.00-$12.50 (500-Operations) in Blue Island, Illinois


Guardian Security Services, a locally owned security company, founded in 1975 and has established itself as a leader in the security industry currently serving the most respected clients in the Chicagoland area.

Guardian Security is a premier security services provider, providing customized, cost-effective programs that exceed Client expectations. With our history of service excellence in providing customized security programs to commercial properties, corporate headquarters, public utilities, residential communities, financial institutions, college campuses and manufacturing facilities we are recognized as the security provider of choice. The cornerstone to our success is ensuring that our number one priority is client satisfaction.

Our employees are our most valuable asset! We value the integrity, quality, professional performance, and overall commitment to excellence present in our employee population. To work for Guardian Security, you must demonstrate the personal and professional skills necessary to be the very best. Experience in the security industry is helpful, but not required.

Job Skills / Requirements

Must be a minimum of 21 years of age. Possess a high school diploma or the equivalent and provide us with a copy. Must be able to pass our pre-employment screening process including an in-depth criminal background investigation. Must disclose all criminal convictions and any criminal charges currently pending in the court system. Be mature in demeanor, personality and attitude. Possess strong communication skills, both verbally and written, Have a stable work history. Maintain an impeccable image and adhere to our professional grooming standards. No visible tattoo(s)which cannot be covered up with a short sleeve shirt and pants. Possess strong customer service and public relation skills, and be able to interact well with people of diverse cultures and backgrounds Must maintain a working telephone at all times in order for us to contact you. Must have a reliable means of transportation. Must have a valid Permanent Employee Registration Card (PERC) or willing to apply for one. Must have a 20-hour training certificate or complete training within 30 days of employment. Ability to use Window based programs. Ability to multi-task during the work shift. Ability to utilize Microsoft Office (Word, Excel, and email). Willingness and ability to work weekends, holidays, and cover additional shifts as required by company needs.

Job Responsibilities (General): Working from a state of the art command center your duties will include the following: Answering incoming telephone calls, at times could be high volume. Directing/routing calls to the appropriate department or personal voice mails. Utilizing a state of the art scheduling system to track employee work schedules and to fill open positions due to call offs or requests for additional coverages. Will monitor officer on/off duty calls using our state of the art tele-communication system. Working with multiple Operations Managers to ensure our clients receive the best possible service.

Education Requirements (All)

High School Diploma or GED (official copy of transcripts are required upon hire)

Additional Information / Benefits

Guardian Security Services, Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other characteristic protected under applicable federal, state, or local laws.

Guardian Security Services, Inc. offers industry leading wages, career advancement, and great working environments with a multitude of benefits.

Benefits: Medical Insurance, Paid Vacation, Paid Holidays, Special Incentive Plans

Screening Requirements: Drug Screen, Criminal Background Check