Mall Of America Ropes Course Operator in Bloomington, Minnesota

PURPOSE: To provide a safe and enjoyable experience for guest on the ropes course, zip line, and slides within Nickelodeon Universe. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Communication to guests giving an explanation of how the flow of the attractions works, wait times, and rules. * Enforce safety of all guests and team members at Dutchman's Deck including height and weight restrictions, physical condition, and shoes/clothing requirements. * Properly harness and secure guests prior to them entering the attractions. * Ensure loose articles are properly stored. * Responsible for the safety of all participants. * Inspect all equipment prior to use. * Professionally communicate any concerns with Supervisor. * Deal calmly and efficiently with stressful situations and guests. * Understand and participate in emergency procedures including but not limited to: Take down procedures, rescues on the zip line, emergency weather procedures and lockdown procedures. * Monitor all guests on the course and throughout their experience at this attraction. * Handle cash and screening of guests at the register position. * Ability to walk and climb (ropes, ladders, stairs) at heights of five stories. * Ability to tie specific knots, belay, move safely from element to element on course * Ability to visually observe any safety and/or guest concern while operating the ride/attraction * Additional duties as assigned PREFERRED SKILLS, KNOWLEDGE AND ABILITIES: * Must be at least 18 years of age. * Enjoy working in a teamwork based environment. * Enjoy working in a family oriented theme park environment * Must have excellent communication skills. * Be detail oriented, safety minded and observant. * Meet the physical challenges of upper body strength, agility, balance and flexibility * Previous guest service experience