SunPower Corporation Operations & Maintenance Coordinator in Binan, Philippines
Do you want to change the world? We do, too.
The energy market is roughly $4 trillion globally, and solar penetration is less than 1%. But just one hour of sunlight, if harnessed, could power the entire world for a year. We have the opportunity to completely change the way energy is produced, distributed and consumed on a global scale, and we’re looking for talented, committed people to help us drive our growth and achieve our goals.
SunPower is a global solar energy solutions company with a rich heritage of pioneering the best energy technologies in the world. Our solutions are unrivaled in terms of long-term reliability, efficiency and guaranteed performance, and our company is unmatched in terms of global reach and scale. Through design, manufacturing, installation and ongoing maintenance and monitoring, SunPower provides its proprietary, world-record efficient solar technology to residential, commercial and utility customers worldwide.
SunPower is changing the way our world is powered every day with a brilliant, passionate and driven team of more than 7,000 in North America, Europe, Africa, Asia and Australia. In an industry that is reshaping the world’s energy future, there’s no better place to be than SunPower.
We believe that our employees create our brand – with each project, each communication, each task completed and each interaction. Experience is critical to SunPower in regards to not only our customers but also our employees and dealer partners. As such, we strive to hire candidates that are service focused. The experience we would expect the ideal person to deliver is:
Monitor, track, set-up schedule preventive maintenance to ensure on time completion and contract compliance, creating and sending the PM package to customers, uploading PM package into Maximo. Maintain the master calendar of all service events, for both SunPower Field Technicians as well as for the 3rd party vendor (service partners) scheduling of preventive maintenance, module washing, vegetation work order management.
Answer incoming calls from PV technicians and customer and properly escalate when needed.
Perform 3rd party vendor scheduling inspection site visit scheduling, module cleaning and vegetation work order management. Create reports for module cleaning and vegetation and send to customer. Monitor Service Request and work Orders within Maximo to ensure closure.
Generate service quotes for time and material service requirements to customer.
Follow up open quotes (drive T&M revenue)
Generate invoices for completed T&M service
Manage Work Orders, quotation, invoicing and other duties for large accounts and customer requiring us to use their vendor management system (example, Lowes/Sams, Target, J&J, CBRE, Corrigo and etc.)
Generate PR within Oracle. Manage field parts ordering/acquisition, single point of contact for any and all parts required by the field.
Coordinates part ordering and delivery to Logistic and Part Specialist.
Invoice Reconciliation/Review and approve 3rd party vendor invoices using Accu-image and Oracle-iSupplier Portal.
Uploading of service reports in Maximo/e-builder from our 3rd party vendor for documentation.
New Supplier Vendor Enrollment and Update in the system.
Adding new customer contact and update contacts of site owners/customer in Maximo.
Equipment Calibration Tool Cycle Count Inventory and Reconciliation
Admin task (Ad hoc) request from O&M Team.
Knowledge and Technical Skills:
Requires minimal supervision unless problems arise or as departmental goals and/ or tasks change.
Displays initiative and judgment in arranging job activities to achieve objectives.
Proactively advises and updates group regarding data analysis and reporting status.
Prepares complex reports and maintains complicated records requiring careful selection, classification or compilation of information from several sources.
Ability to train others in usage of data and software systems as needed. Complexity:
Works on complex issues/ projects.
Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results.
Networks with key contacts outside own area of expertise. Teamwork, Collaboration and Influence:
Anticipates and avoids misunderstanding by adapting communication to intended audience.
Finds common ground and solves problems, incorporating a diversity of views.
Actively provides feedback to enhance work group performance.
Effectively participates in meetings, focusing on constructive solutions while maintaining positive working relationships.
Acts as a resource to colleagues. Initiative:
Determines methods and procedures for new assignments with minimal guidance.
Mentors others and coordinates technical projects.
Notifies management on significant issues in area of expertise.
Demonstrates initiative by actively advising and updating management and colleagues on new technology or business practices. Impact and Results Focus:
Occasionally introduces and implements new ideas and/or processes to improve product, infrastructure and team efficiency.
Relied upon by colleagues for project input and review.
Prepares detailed reports and maintains complicated records requiring careful selection, compilation and analysis of information from various sources. Minimum Education and Experience:
A bachelor’s degree from an accredited college or its equivalent in education and experience, preferably in Business Communications or Industrial Engineering