Shire Sales & Operations Planning Lead - Immunology in Bannockburn, Illinois

Primary Role

This role leads the global S&OP processes for a portfolio of products from late stage product development to end of product lifecycle to meet patient demand, achieve business revenue and profit goals, whilst optimizing the cost to serve.

Supports Shire’s global S&OP operating and governance model including: strategy, process, organization, performance metrics, reporting, and technology.


80%: Lead the S&OP processes for a portfolio of products

  • Manage key product portfolio within the monthly S&OP cycle

  • Lead regular market demand and supply reviews with business and finance stakeholders

  • Ensure the resolution of demand and supply imbalances to ensure achievement of the financial plan and other KPIs for Shire, Tech Ops, and other constituents as necessary.

  • Lead and execute improvements across demand / supply planning and S&OP processes to improve business value chain; strategic planning of inventory, capacity utilization, and drive integrated executive alignment to improve customer service level, market share, working capital, cost competitiveness, and profitability.

  • Partner with Supply Chain Planning and Regional Supply Chain to refine the demand forecast and supply plan to understand and reflect updated assumptive drivers and to drive scenario planning.

  • Lead and participate on cross functional teams in support of strategic initiatives within technical operations and across the business.

  • Identify and implement continuous improvement initiatives that optimize inventory turns, service levels and maximize profitability.

  • Develop thorough understanding of customer and market dynamics, trends, competition, pricing, as well as marketing strategies and tactics designed to achieve business objectives.

  • Develop thorough understanding of all aspects of supply chain strategies including total delivered cost, profitability, inventory turns and service levels.

  • S&OP representative on product launch teams

20%: S&OP process support

  • Responsible for specific S&OP area (process, metric, etc.) Develop, implement, maintain, and improve the S&OP playbook, learning and development program, and operating standards

  • Drive S&OP process standardization throughout the regions and functions

  • Leverage internal and external best practices and continuous improvements to continually enhance Shire S&OP process

Education & Experience Requirements


  • Bachelor’s Degree (Technical discipline preferred) with a minimum 7 years of experience in life sciences (pharmaceutical, biologics, medical devices) supply chain/ operations / manufacturing / product management

  • Strong familiarity with a broad variety of supply chain concepts, with specific expertise in global Biopharmaceutical supply chain management preferred.


  • MBA / Masters or higher degree

  • APICS, CSCMP, or other Supply Chain certification

  • Experience implementing and leading Sales & Operations Planning processes

  • Experience with ERP (SAP) / Advanced Planning Systems (Kinaxis)

Other Requirements

  • Limited (<10%) domestic and international travel

Equal Employment Opportunity

Shire is an Equal Opportunity Employer committed to a diverse workforce. Shire will not discriminate against any worker or job applicant on the basis of race, color, religion, gender, national origin, ancestry, age, sexual orientation, marital or civil partnership status, pregnancy, gender reassignment, non-job related mental or physical disability, genetic information, veteran status, military service, application for military service, or membership in any other category protected under law.

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Reasonable Accommodations

Shire is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please call 484-595-8400 and let us know the nature of your request and your contact information.

Shire is the leading global biotechnology company focused on serving people with rare diseases and other highly specialized conditions. We strive to develop best-in-class products, many of which are available in more than 100 countries, across core therapeutic areas including Hematology, Immunology, Neuroscience, Ophthalmics, Lysosomal Storage Disorders, Gastrointestinal/Internal Medicine/Endocrine and Hereditary Angioedema; and a growing franchise in Oncology.

Our employees come to work every day with a shared mission: to develop and deliver breakthrough therapies for the hundreds of millions of people in the world affected by rare diseases and other high-need conditions, and who lack effective therapies to live their lives to the fullest.