Booz Allen Hamilton INC. IT Operations Manager in Aurora, Colorado
Job Description Job Number: R0012195Booz Allen Hamilton has been at the forefront of strategy and technology formore than 100 years Today, the firm provides management and technologyconsulting and engineering services to leading Fortune 500 corporations,governments, and not-for-profits across the globe. Booz Allen partners withpublic and private sector clients to solve their most difficult challengesthrough a combination of consulting, analytics, mission operations,technology, systems delivery, cybersecurity, engineering and innovationexpertiIT Operations ManagerKey Role:Support infrastructure operations and manage delivery for DoD or IC ITreal-time data dissemination systems and services based on operationalrequirements and service agreements. Leverage knowledge of networkarchitectures, firewall application, and UNIX- or NT-based operatingsystems and develop and establish operational policies within the managedarea. Work with a diverse group of DoD and IC producers to providedissemination services to internal and external clients and drive incident,issue, and outage management, investigation, and restoration. Monitorsystems and trends, prevent the occurrence of incidents, problems, anderrors, and improve overall performance implemented by the team. Manage orsupport the team organization and delivery and analyze and solve moderatelycomplex problems. Apply management configuration methodologies anddocumentation.Initiate and communicate a variety of personnel actions,including employment, mentoring, termination, training, performanceand salary reviews, disciplinary actions, scheduling, and approving overtime.Basic Qualifications:-Experience with managing a team providing Tier I and II system technicalsupport in a 24 hour/7 day per week operation-Experience with integrating DoD and IC external systems-Knowledge of IT accreditation processes, network security configurationpractices, software development processes, and cross-domain solutions-TS/SCI clearance-DoD 8570 Certification, including Security+ or aboveAdditional Qualifications:-Experience with IC network and messaging methodologies-Experience with Linux, Windows, Firewalls, Network devices, andvirtual platforms-Possession of excellent oral and written communication skills-Possession of excellent analytical and time management skills-BS degree in CS, Information Systems, Engineering, or a relatedscientific or technical field or equivalent experience preferred-ITIL Process Certification or equivalent preferredClearance:Applicants selected will be subject to a security investigation and may needto meet eligibility requirements for access to classified information;TS/SCI clearance is required.Integrating a full range of consulting capabilities, Booz Allen is the onefirm that helps clients solve their toughest problems by their side to helpthem achieve their missions. Booz Allen is committed to delivering resultsthat endure.ID13We are proud of our diverse environment. EOE,M/F/Disability/Vet.