Georgia Employer F&B MULTI-OPERATIONS MANAGER in Atlanta, Georgia

Job ID: 20170627-37986Company Name: HMSHostDescription:Location: Atlanta Airport F&BUnit Name: The PecanUnit Code: ATLPEC01Hourly Rate (if applicable):Summary:The F&B Multi Operations Manager is responsible for managing the operation of assigned QSR and/or Casual Dining units in support of the location Director of Operations. This position is charged with achieving targeted sales, profitability, customer service, and market share goals, while protecting the long term success and integrity of our business. The F&B Multi Operations Manager is also responsible for managing his/her operations team, and performing other responsibilities as directed by their manager. This is an exempt position and typically reports to the Director of Operations.Essential Functions:Ensures on a daily basis that the units are open and staffed appropriately, the store is clean, inventory levels are appropriate and equipment is working properlyUses judgment and discretion to resolves complex questions and problems and refers more complex issues to the Director of OperationsSupervises the day to day activities of associates and assigns responsibilities for specified workMonitors activities, duties and responsibilities of exempt-level associates on the management team to ensure they are performing exempt-level work on a daily basisCoaches and develops assigned operations associatesMaintains an in-depth understanding of all applicable brand standards, CBAs, Landlord lease agreements, and all procedures and protocols to maximize brand/landlord/labor relationsMaintains an in-depth understanding of all federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with the lawMonitors and maintains all quality control records, to include ensuring compliance with quality assurance and loss prevention policies and proceduresManages the use and improvement of all systems, policies and procedures developed by HMSHost and its branded partnersEnsures an exceptional level of food, service, ambience and overall customer and associate satisfactionAnalyzes and manages financial results of the units to ensure maximum profits are balanced with customer and associate satisfactionEnsures that all products are prepared and presented in accordance with brand or company standardsIdentifies and executes hiring, termination, advancement, promotion or any other associate status change needs of the unitsInterviews and selects job candidates for open operations positionsMaintains effective communication and positive associate relations by ensuring all associate activities are performed in a timely and professional manner, to include hiring, training, performance reviews, progressive discipline, resolving associate relations issues, and managing incentive programsProvides the highest quality of customer service to the customers at all times, to include monitoring guest interactions to ensure proper training of all staffSupports and enhances working relationships with partners, landlords and the communityActs fairly and honestly in all dealings within HMSHost, with our suppliers, and with our customers; treats all associates fairly, with dignity and respectMonitors progress towards unit goals and assigns associates to meet those objectivesMinimum Qualifications, Knowledge, Skills, and Work Environment:Requires a High School diploma or general education development (GED) diploma; college degree in hospitality, restaurant management preferred; brand certification a plusRequires 5 or more years of experience in high volume and/or multi-unit Food and Beverage operations or other related management experienceRequires the ability to speak, read and comprehend instruction... For full info follow application link.Equal Opportunity Employer (EOE)Minority/Female/Disabled/Veteran (M/F/D/V)Drug Free Workplace (DFW)