Microsoft Corporation IT Operations Manager in Ashburn, Virginia

Microsoft Cloud Infrastructure and Operations (MCIO) is the engine that powers Microsoft's cloud services. The team is responsible for designing, building, and operating our unified global datacenters; managing the demand planning and capacity utilization of our unified infrastructure; and responsible for all of the operations needed to run the physical infrastructure (including supply chain, hardware, power, security, and workflow teams). We focus on smart growth with an emphasis on automation, data driven engineering, cost-effectiveness, and environmental sustainability.

We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Skype, OneDrive, and the Microsoft Azure platform. Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our portfolio is built and managed by a team of subject matter experts working 24x7x365 to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

At the forefront of the action in MCIO is our Datacenter Operations Group!

In the Information Technology (IT) Operations Manager role, you will have an opportunity to lead a dynamic team of professionals across the Information Technology (IT) spectrum to support 24x7x365 on-site DC operations and physical infrastructure. Your team will manage DC capacity and its IT resources, physical access for supporting personnel, manage technical operations processes, and coordinate projects to install & support state-of-the-art hardware platforms supporting deployments of Microsoft Cloud Services and Applications.

Your broad range of skills will support Microsoft in the datacenter(s) within this location, ranging from a single large capacity facility, to several smaller ones -- all built on the cutting edge of datacenter industry design and equipment!

Excellent customer service, interpersonal awareness, personnel management, and communication skills will be pivotal in bringing your technical and leadership abilities to life, supporting Microsoft’s future success!

REQUIRED - Skills, Qualifications, and Experience:

• 5+ Years’ management experience in a production, mission-critical, 24x7x365 IT operations environment (or equivalent)

PREFERRED - Skills, Qualifications, and Experience

• 3+ Years’ experience leading and motivating a diverse, technical workforce of 20+ employees

• BS/BA in Computer Science, Information Technology, Project/Program Management or equivalent work experience

• Strong working knowledge of physical IT infrastructures (e.g. Servers, SANs, Networking, etc.)

• Basic knowledge of CE infrastructures (e.g. UPS, Generator, AHU, etc.)

• Ability to effectively prioritize and execute tasks in a dynamic and high-pressure environment

• Willingness to work flexible hours, non-business hours, or other scenarios required by the flow of operations

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.

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