Texas Health Resources Corporate HIM Operations Supervisor in Arlington, Texas



Full Time Exempt position, 40 hours weekly

Required Minimum Education: Bachelor's degree in Health Information Management or a related field is required.

*May substitute with an Associate’s Degree in Health Information Management or a related field with four years of experience.

Required Minimum Experience: Two years of health information management services or related health care experience required. Previous leadership (team lead, supervisor or manager) experience required.

Required Licensure/Certification: RHIT required; RHIA preferred

Required Skills: Knowledge of a complex acute care hospital or hospital system’s Health Information Management department. Knowledge of The Joint Commission and CMS medical record documentation regulations and ability to learn state requirements. Understanding of HIM processes in an electronic health record environment with ability to research, design, and implement best practices. Strong problem solving/critical thinking skills. Troubleshoot, isolate and lead resolutions of issues. Knowledgeable in compiling and reporting statistical data. Ability to lead team, projects, and processes. Must be able to solve problems effectively and recommend creative resolutions. Excellent computer skills with proficient knowledge of MS Word, Excel, and PowerPoint. Ability to initiate action and creatively solves problems, meet goals, and produce results through effective supervision of employees. Effective oral and written communication skills. Effective problem solving skills with ability to deal with physicians, employees, and other hospital staff.

Job Duties: Management of Operations

  1. Assist manager in oversight of medical records auditing and completion activities enterprise-wide.

  2. Monitor staffing to ensure productivity, quality, and data standards are met and maintained.

  3. Monitor productivity metrics for staff and provide timely feedback to improve performance.

  4. Adjust staffing to meet KPI goals.

Continuous Improvement

  1. Audit and analyze work product of staff to ensure adherence to THR Policies and Procedures, hospital rules and regs, and other regulatory standards.

  2. Identify quality trends and provide timely feedback and education of quality review results.

  3. Evaluate competency of staff and provide feedback, as appropriate.

  4. Assists with employee education and development of skills.

  5. Collect and analyze data from various data sources, including; the electronic health record, the Revenue Cycle system, Call Center Software, etc.

Management of Human Resources

1) Assist with monitoring time and attendance of employees, document improvement needed and provide counseling as needed for improvement.

2) Assists manager to include interviewing and selection of employees.

3) Assist with coaching and mentoring employees in order to improve performance and professional growth.

System Administrator

1) Assist with system upgrades and workflow enhancement.

2) Trouble shoot technical issues and escalate to ITS, as appropriate.

3) Partner with ITS to leverage technology to increase productivity and quality outcomes.

Entity Information:

Texas Health Resources is one of the largest faith-based, nonprofit health care delivery systems in the United States and the largest in North Texas in terms of patients served.

Texas Health has 25 acute-care and short-stay hospitals that are owned, operated, joint-ventured or affiliated with the system. It has more than 3,800 licensed beds, more than 21,100 employees of fully-owned/operated facilities plus 1,400 employees of consolidated joint ventures, and counts more than 5,500 physicians with active staff privileges at its hospitals.

At Texas Health, we strive to create an atmosphere of respect, integrity, compassion and excellence for all who come in contact with us, be they patients or our employees. We are committed to diversity in our workforce, and our mission to serve spreads across ethnic, cultural, economic and generational boundaries. We invite you to join us in furthering your career through our accomplishments and philosophy of excellence.

Keywords: "EPIC", "Deficiency tracking", "suspension", "joint commission", "regulatory", "EPIC deficiency tracking", "regulatory standards"

Employment opportunities are only reflective of wholly owned Texas Health Resources entities.

We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.